9/11 Memorial & Museum Family Pass at 9/11 Memorial & Museum
Save up to 20 percent for two adults and two kids with flexible entry to the 9/11 Memorial and Museum for your whole family.
Customer reviews
Summarised reviews
- Great for families
The 9/11 Memorial and Museum Family Pass earns a 5.0/5 from families who visit. Parents say the museum handles the subject with care and dignity, making it an important and meaningful experience for children and adults alike.
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9/11 Memorial & Museum Family Pass Tickets
The 9/11 Memorial & Museum Family Pass offers families a meaningful way to visit one of New York's most important historical sites together. This special pass includes entry for two adults and two children (ages 7-17), with savings of up to 20 percent compared to individual tickets. Located at the World Trade Center site, the museum presents the events of September 11th through preserved artifacts, multimedia displays, and personal stories that help families understand this pivotal moment in history.
The museum features permanent exhibitions that provide historical context through photographs, videos, and recovered items from the Twin Towers. Outside, the memorial includes the Survivor Tree and reflecting pools that mark the footprints of the former towers. The exhibits are designed to encourage thoughtful discussion between family members, making complex topics accessible for younger visitors whilst maintaining the dignity and respect the subject deserves.
Highlights
- Permanent exhibitions: Learn about the historical context, personal accounts and ongoing impact of 9/11 through photos, videos and recovered items
- Artifacts and memorial spaces: View displays including the Survivor Tree and reflecting pools marking the footprints of the former Twin Towers
- Family-friendly focus: Exhibits and spaces encourage engagement for younger visitors, prompting questions and family conversations
- Flexible entry: Select a visit time that fits your family's schedule with timed entry tickets
- Cost savings: Save up to 20 percent on admission for two adults and two children compared to individual tickets
- Upgrade option: Families of five can add a third child to their pass
Plan Your Visit to 9/11 Memorial & Museum
The museum recommends arriving at least 15 minutes before your selected entry time to allow for security screening. All visitors must pass through security, and large bags or backpacks must be checked at the entrance. Morning hours generally offer a quieter experience, making it easier for families to move through the exhibits at their own pace.
Plan to spend several hours exploring both the indoor museum galleries and the outdoor memorial features. The museum is fully wheelchair accessible, and service animals are welcome. Outside food and beverages are not permitted inside the museum. Consider preparing children in advance by discussing the sensitive nature of the exhibits to ensure a more meaningful family experience.
When planning your New York itinerary, you might also want to explore other significant city landmarks. Families often combine their visit with trips to the Empire State Building or the Edge Observation Deck for stunning city views that provide a different perspective on Manhattan's skyline.
Why you'll love it
- The Family Pass includes museum admission for two adults and two children (ages 7–17) at a discounted rate, saving up to 20%
- Designed for families, this pass makes it easy to experience the museum together with one convenient booking, with flexibility to visit based on your schedule
- Explore powerful exhibits and artifacts that tell the story of 9/11 and its lasting impact on the world at the 9/11 Memorial and Museum
- Upgrade your ticket to the Family Pass for families of five, which includes two adults and three children, so everyone can be included.
What's included
- Family Pass tickets to the 9/11 Museum for 2 adults and 2 children Family Pass tickets to the 9/11 Museum for 2 adults and 3 children (as per option selected)
Good to know
- Age suitability
- Recommended for ages 7+
- Opening hours
- Mon-Sun09:00-19:00
- Know before you go
Arrive at least 15 minutes before your entry time for security screening
Large bags and backpacks must be checked at the entrance
Photography is permitted in most areas but avoid flash in galleries
Valid ID may be required for adult tickets
Wear comfortable shoes as there is a lot of walking
- Visitor guidelines
All visitors must pass security screening before entry
Backpacks and large bags must be checked at the entrance
Children must be supervised at all times
Respect quiet zones and reflective spaces inside the museum
- Cancellation policy
Cannot be canceled or rescheduled
Frequently asked
Who is eligible for the Family Pass?
The standard pass includes entry for two adults and two children ages 7-17. An upgrade for a third child is available.
Is the 9/11 Memorial & Museum accessible?
Yes, both the museum and memorial are wheelchair accessible. Service animals are welcome.
Can I bring food or drinks inside?
No, outside food and beverages are not permitted inside the museum.
What is the best time to visit?
Morning hours generally offer a quieter experience. Check opening times as they may vary on holidays.
How do I book 9/11 Memorial & Museum Family Pass?
Book 9/11 Memorial & Museum Family Pass tickets on tickadoo by selecting your date and preferred time slot. You'll receive instant e-ticket confirmation that you can show on your phone at the entrance.
What are the ticket prices for 9/11 Memorial & Museum Family Pass?
Ticket prices for 9/11 Memorial & Museum Family Pass start from the base rate shown on tickadoo. Prices vary by date, time slot, and any add-on options you select during booking.
What time is best to visit 9/11 Memorial & Museum Family Pass?
Weekday mornings typically have fewer crowds for 9/11 Memorial & Museum Family Pass. Sunset time slots are popular for views and photography. Check the tickadoo calendar to find the best times based on your preferences.
How much time should I allow for 9/11 Memorial & Museum Family Pass?
9/11 Memorial & Museum Family Pass takes approximately Explore at your own pace to experience. This allows time to explore all areas and enjoy the full experience without rushing.
Is 9/11 Memorial & Museum Family Pass wheelchair accessible?
Most major NYC attractions like 9/11 Memorial & Museum Family Pass are wheelchair accessible. Check the accessibility information on the tickadoo listing or contact the venue directly for specific accommodation details.
Can children visit 9/11 Memorial & Museum Family Pass?
Children are welcome at 9/11 Memorial & Museum Family Pass. Check the age requirements on the tickadoo listing. Some attractions offer free or discounted entry for children under certain ages.
Where you'll be
9/11 Memorial & Museum, 180 Greenwich St
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